Privacy Policy

Effective Date: 08 October 2025

This Privacy Policy describes how Devaras Restaurant and its affiliates (collectively referred to as “Devaras Restaurant,” “we,” “our,” or “us”) collect, use, share, protect, and otherwise process your personal information through our website https://devarasrestaurant.in (hereinafter referred to as the “Platform”).

By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy, the Terms of Use, and applicable service/product terms, and consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and applicable laws of India. If you do not agree, please do not use or access our Platform.

We do not offer any products or services outside India, and your personal data will primarily be stored and processed in India.

1. Information We Collect

We collect personal data when you use our Platform, our services, or otherwise interact with us. Information collected may include but is not limited to:

  • Personal Information: Name, date of birth, address, email ID, telephone/mobile number, or identity/address proof details shared during registration, sign-up, table booking, or form submissions.
  • Sensitive Personal Information: With your explicit consent, we may collect payment details (such as credit/debit card or bank information) or biometric data (only if required for specific features, in accordance with applicable laws).
  • Usage Information: Data regarding your behaviour on the Platform, preferences, analytics information, transaction history, device information, IP address, and cookies or similar tracking technologies.

2. How We Use Your Information

  • Provide and improve the services you request
  • Facilitate restaurant reservations, orders, or other interactions
  • Enhance user experience and customize your interactions
  • Resolve disputes and troubleshoot problems
  • Send promotional offers, product updates, or event information (with opt-out options)
  • Detect and protect against fraud or unauthorized activity
  • Conduct marketing research, analysis, and surveys
  • Comply with legal obligations and enforce our terms and policies

3. Sharing of Information

We may share your personal data with:

  • Internal Group Entities & Affiliates – To offer services, marketing, and operational support
  • Business Partners & Service Providers – Including payment processors, logistics partners, reservation systems, digital marketing agencies, or third parties assisting in service delivery
  • Government Authorities or Law Enforcement – If required by applicable laws, legal processes, court orders, or in good faith to protect rights, property, or safety

4. Data Security

We adopt reasonable security practices and procedures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use secure servers and follow internal protocols to safeguard stored data. However, no data transmission over the Internet can be guaranteed as fully secure. By using the Platform, you accept the security risks inherent to online data transmission. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Rights & Choices

  • Access and update your personal information directly through the Platform
  • Delete your account at any time by visiting the “Profile/Settings” section or by contacting us
  • Withdraw consent for processing personal data by writing to our Grievance Officer. Please note that withdrawal is not retrospective and may limit your access to certain services.

6. Data Retention

We retain your personal data only for as long as necessary for the purpose it was collected or as required by applicable laws. In some cases, we may retain anonymised data for analytical and research purposes, or to prevent future abuse or fraud.

7. Cookies and Tracking Technologies

We may use cookies, pixels, or similar technologies to collect information about how you interact with our website. This helps us improve user experience, analyze traffic, and personalize content. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

8. Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our information practices or legal requirements. Any significant changes will be notified on the Platform or via email (if applicable). Please review this page periodically for the latest version.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or wish to exercise your data rights, please contact:

Email: devarasrestaurantbmb@gmail.com
Contact No.: +91 9741569596
Address: Ground Floor, Police Station, 25, Dr Rajkumar Rd, Beside Subramanya Nagar, E Block, 2nd Stage, Rajajinagar, Bengaluru, Karnataka 560010, India